What people are saying
Trustpilot Reviews
Rated 4.5 on TrustPilot!
Ameera Russell
The most amazing bed
I ordered the Sahara high base bed, and this bed is by far better than expected. Amazing quality and so luxurious, feels like a hotel bed. Delivery was quick and they communicated with me to let me know when they were close by. 100% will be ordering again and recommending to friends.
★★★★★
Hardeep & Sharan
We brought the elvan wingback and grand Evelyn in plush grey velvet and we cannot recommend UK beds direct enough.
Their customer service is impeccable, they go the extra mile to ensure the customer experience is to a high satisfaction level. They answered all questions in a timely manner and kept us constantly updated during the production and delivery process. They even provide pre-delivery photo’s and videos.
The beds are high quality at affordable prices and the delivery guys were helpful and you could tell they value the customer.
We had issues with one of the headboards being too big and not fitting up the stairs. This was our fault as we were recommended the split headboard option but we thought it would be ok. The team took away any distress and helped in resolving the issue.
I have had beds from other companies in the past and when something goes wrong that's when you see a company's true colours. The way these guys handled the situation speaks volumes.
For now we have just had the two beds (1 for the main bedroom and 1 for the guest bedroom). But when we have kids we will be sure to buy another for the third bedroom.
I hope these guys get the exposure they deserve as it is very difficult to come by a good, honest, customer focused business.
Every home should have the pleasure of owning a UK Directs Bed 🙏🏽
If you are thinking of buying from UK direct beds and would like too see pictures of our beds or have any questions than you can DM me on instagram (house.to.home.no.11).
Thank you guys
★★★★★
Syeda Jasmin Habib
I cannot recommend this company enough, communication right from the start of sale to the installation on the day has been great. We chose the sonic panelling bed for our bedroom and it completely changed the look of our bedroom, very pleased. We are now returning customers for our daughter’s bedroom, we have chosen the crown bed with the matching ottoman storage box. Staff have been very helpful with allowing to add extra inches for deeper storage. This company has become a family favourite with my sister also ordering two beds and my parents planning to order when they renovate their house very soon.
★★★★★
Karen Eaton
Excellent company. From making the purchase to delivery and installation. They called to warn me that the size of the headboard may not go up the stairs in one piece so it would be better to have it made in two pieces. The staff were very friendly and helpful.
We purchased the Grand Evelyn ottoman bed with the 2000 spring mattress. The bed itself is exactly how the picture looks on their website and the mattress is very comfy!
I was kept up to date as the bed and mattress was being made and they EVEN delivered early because we were going away.
If you are planning to buy a new bed I highly recommend UK Beds Direct and will definitely be using them again
★★★★★
Hayley Tucker
I purchased a super queen bed and mattress and it’s totally exceeded my expectations. The bed is stunning and the delivery guys who assembled the bed were amazing despite the tight fit getting it up the stairs. Great communication as well regarding delivery. Would highly recommend.
★★★★★
Claire Taylor
I have never met such lovely delivery men, from start finish ! The bed is beautiful the assembly was fantastic and the communication and patience second to none of highly recommended them, so much so I’ve ordered another one !
★★★★★